Skip to main content
All CollectionsPartner FAQ
How are ratings generated and how can I check mine?
How are ratings generated and how can I check mine?

More information on ride reviews and ratings.

Updated over a year ago

Ride reviews are submitted by guests via the Blacklane website and mobile app. You can find out more information about your ratings at a company and chauffeur level in your partner portal.

If you would like to find out more information about your ratings or inquire about a ride review, please contact the partner support team via chat or at partnersupport@blacklane.com

Did this answer your question?