We understand how important ratings are to chauffeurs and partners, and we're grateful for the dedication and hard work that goes into maintaining these.
Above are examples of the rating information visible in the You tab of the chauffeur app.
Your 5 star streak is the number of double 5 star ratings you've collected in a row.
If you receive a rating lower than 5 stars, your streak will reset to 0 as it's a continuous rolling tally.
Your 90 day rating is calculated on a rolling basis, and updated daily.