If you haven't already, we’ll ask you to confirm if the phone you’re using at that time is the main device you use to perform Blacklane rides, before your next pickup.
Why do I need to confirm the phone I use when performing Blacklane rides?
By identifying chauffeurs’ primary device, we can provide a smoother GPS experience. This means guests can easily see where their chauffeur is, and Blacklane can support chauffeurs in case anything doesn’t go to plan during a ride. It also means we can pay extras for additional wait time or route changes accurately and efficiently.


