If you have admin permissions for your profile, then you can make changes to chauffeur contact information, update access permissions and even disable or deactivate a chauffeur if they are no longer working with your company.

First, access the Partner Portal and click the Chauffeurs tab.

Select the chauffeur you wish to update, including email address, mobile phone number and account permissions, click Details.

To remove the chauffeur from your account, click Disable chauffeur. Please keep in mind that this action cannot be undone. If you need to reactivate a chauffeur at any time, please contact us via chat from your partner portal and make sure to click 'Talk to a person'.

Updating vehicle information

At the moment, vehicle info cannot be updated independently as we need to check any changes against your new documentation. If you want to update a plate number for example, please tell the Partner Support team via chat by clicking 'Talk to a person'. Describe the changes you wish to make, and be sure to upload the corresponding documentation to the Partner Portal. This would include things like a picture of the vehicle and the registration card with the new plate number visible.