To make sure you are providing top-tier service every time, take a look at these key points that we recommend you always check before each ride. We encourage, and expect chauffeurs to use them as a guide to provide the best possible service.
Cleanliness: The vehicle is clean inside and out and follows the service standards.
Front Seats: The guest seat is at a 90 degree angle for guest comfort. The chauffeur's seat does not exceed the B-pillar.
Armrest: The armrest is down, closed, and contains only the desired amenities.
Floor mats: These should be the original black manufacturer carpet floor mats and spotless at all times. Please do not use rubber mats.
Water: There are two bottles of water (one sparkling and one still, 50cl) in the middle armrest.
Trunk: It is clean, uncluttered and has no visible elements.
Phone Chargers: The vehicle has two white, original chargers (USB-C for Android and Lightning for iPhone).
Personal Belongings: No visible belongings, the center console is closed, there are no items in the chauffeur door, or the guest front seat. Nothing is hanging from the inside mirrors.
Phone Holder: Only one phone holder, placed out of the guests line of sight, with the sound off.
Radio & Temperature: The radio is turned off and preset to jazz or classical. The air conditioner is on to ensure that the air is circulated and renewed. The recommended temperature is between 20-22 degrees.
The Refresh: After every guest, the vehicle is refreshed to ensure that it is clean, and well stocked.
