For queries relating to the addition of vehicles/chauffeurs, the amendment of account information such as payment information or administrative changes please contact driverregistration@blacklane.com or message the partner operations team using the new chat feature on your partner portal.

If you wish to discuss more specific topics relating directly to your account such as bonus, quality rating, ride availability or fixed rates please contact partner@blacklane.com to reach out to your Affiliate Manager directly. 

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